Service Economy

The capital region impresses with diverse language skills of its international workforce. Favorable cost structures, low staff fluctuation and affordable rental prices for office space are additional decisive factors. The region is therefore an ideal business location for shared services centers, production-related financial service providers as well as customer service centers.

Overview of service economy

Industry focuses

advertising, financial services, call centres, shared services, tourism
Number of employees~ 2,300,000*              
Key Players Deutsche Bahn, Deutsche Telekom, Deutsche Bank, Amazon, BASF, Berliner Verkehrsbetriebe, Deutsche Post DHL, BBDO Germany, IKEA (a selection)
Regional networks/associations  Call Center Verband Deutschland e.V., Art Directors Club (ADC), interface!berlin, Gesamtverband Kommunikationsagenturen (GWA), Bundesverband der Deutschen Tourismuswirtschaft e.V., Allianz selbständiger Reiseunternehmen Bundesverband e.V. (Auswahl)
Important events CallCenterWorld, Shared Services Woche, ADC Deutschland

* The data is taken from the Cluster Report Services Economy for 2016.

You will find additional information on the services economy in Berlin-Brandenburg in the Berlin Business Location Center and on the website of the Economic Development Agency Brandenburg.