AI for Hospitals: Intel and Charité Develop Smart Healthcare Solutions

In 2024, semiconductor manufacturer Intel and Charité – Universitätsmedizin Berlin launched a joint initiative to advance the use of artificial intelligence (AI) in healthcare. The goal is to better support hospital staff and patients through digital technologies. The two partners signed a Memorandum of Understanding to formalize their collaboration.

As part of this initiative, a digital environment is currently being developed to serve as the foundation for various hospital applications. The first project involves the development of an AI-powered chatbot, which is expected to be piloted in the second half of 2025. Together with the Charité, typical use cases in patient care and research will be identified.

The Role and Potential of Artificial Intelligence

This is a long-term partnership. The technology to be developed is intended to facilitate access to specific information in day-to-day hospital operations, improve the quality of care and streamline processes. A key focus is the use of AI to analyze medical documents to better predict disease progression and optimize individualized treatment strategies.

The project uses Retrieval-Augmented Generation (RAG) technology, a natural language processing approach developed by Intel. This approach combines traditional query-based systems with generative AI models to deliver relevant information quickly and accurately. Security, privacy and reliability are top priorities for both partners to ensure compliance with privacy regulations and maintain patient trust.

Voices from the Partnership

"To improve patient care and hospital operations while ensuring that Charité is well prepared for the future, we are taking the lead in implementing AI-driven methods. Through interdisciplinary collaborations, our researchers are developing holistic and innovative AI approaches. Together with Intel, we want to implement various use cases and create a dialog system that supports hospital staff in their daily work and assists patients during their hospital stay," said Prof. Heyo K. Kroemer, Chief Executive Officer of Charité.

"Particularly in times of a shortage of healthcare workers, it is crucial to make everyday clinical work as efficient as possible, so that more time can be devoted to the needs of patients. With Intel's chatbot solution, we are making an important contribution to simplifying day-to-day hospital operations," said Sonja Pierer, Managing Director of Intel Germany Services GmbH.

Berlin-Brandenburg as an Innovation Hub

This collaboration highlights the strengths of the Berlin-Brandenburg capital region as a globally leading hub for healthcare and life sciences. The close cooperation between global players, renowned research institutions, top-tier hospitals, and innovative startups fosters technology transfer and lays the groundwork for pioneering developments in the global healthcare market.

Further information on the economic development of growth industries in the region and on business and technology funding for companies, investors and scientific institutions is available from:

Melanie Gartzke I E-Mail